When will my order ship?. Domestic CA orders typically ship within 3-5 business days unless otherwise specified on the product page. DHL/USPS final delivery (where applicable) is estimated to arrive in 5-10 business days. In rare cases, delays can oc
Start Your Return. What is your return policy for online purchases?. We offer a 30-day return window for eligible online orders. Returns must be initiated through our Returns Portal, and all approved refunds are issued as Kith e-gift cards, excluding
Why is my order still processing?. Domestic CA orders typically ship within 3-5 business days, and international orders within 5-7 business days unless otherwise specified on the product page. DHL/USPS final delivery (where applicable) is estimated t
What is a Pre-Order product?. An item with Pre-Order in the title has not yet been produced, but is available for purchase during a limited ordering window. Shipping begins once the product becomes available, with specific timelines provided on each
What payment methods does Kith Canada accept?. We currently accept the following payment methods for domestic CA orders:. My account was charged, but I have not received an order confirmation email. Why is this happening?. If your order fails to proc
Online Gift Cards. Where can I find my Kith Canada online gift card?. Online gift cards will be sent to the email associated with your order. Make sure to check your spam and junk folders if you can't find it. If you need help searching for it in you
View the Kith footwear size chart. What regional sizing is Kith apparel offered in?. Most Kith products are listed in US sizing, unless noted otherwise in the Size & Fit tab on the product page. What regional sizing is footwear offered in?. All footw
What is a Drawing?. Drawings are a randomized entry system for select limited product releases, such as exclusive footwear, apparel, or collaborations. Customers can enter for a chance to purchase select items by submitting an entry and payment infor
What is the Kith App?. The Kith App, available for download on Apple and Android devices, offers a curated shopping and discovery experience personalized to your style and brand preferences. It provides access to exclusive product drops, Drawings, Ea
Welcome to Kith Loyalty, a point-based program that rewards customers with exclusive and early to products, experiences, and services. Based on points accumulated through purchases, along with Achievements and Moments, Loyalty Members will be placed
How do I collect punches on my Treats Punch Card?. You must make a purchase of at least $7 to earn a punch on your Treats Punch Card. Please note the excluded locations: Kith at Hirshleifers, Kith at Selfridges, Kith at Bergdorf Goodman, Kith Tokyo,