Holiday 2025 FAQsUpdated 4 hours ago
Holiday Online Order Processing and Shipping
When should I place my order to receive it before the holidays?
To help ensure your gifts arrive on time, please place your order before December 15, 2025.
How long will it take for my holiday order to process?
Orders placed during the holidays will follow our standard order processing time. Please visit our Order Processing article for more information.
How long will it take for my holiday order to ship?
Orders placed during the holidays will follow our standard shipping timeline. Please visit our Shipping and Tracking article for more information.
In rare cases, shipping delays may occur during the holiday season due to a higher volume of orders. We recommend placing your holiday orders well in advance to account for potential carrier delays. We appreciate your understanding and patience during this period.
Can a gift note, gift wrapping, or a Kith shopping bag be included in my order?
At this time, we don't offer gift wrapping on our products. However, we do sell gift bags and wrapping paper separately so you can package your items yourself. Please note that the invoice will be automatically included in our packaging, and we are unable to remove it from the shipment if you plan to ship the gift directly.
Holiday Online Order Return Policy
Will there be an extended return window for holiday orders placed online?
We will be offering a return extension for the 2025 holiday season. Any purchase made on December 13th until December 25th, 2025, is eligible for a return through February 7, 2026. Exclusions apply for final sale items. Returns requested after that date will be refused.
What is your return eligibility and processing policy for holiday orders placed online?
Return eligibility and processing will follow our standard policies and timeline. Please visit our Kith Canada Return Policy article for more information.
Holiday Retail Return Policy
Will there be an extended return window for holiday in-store retail purchases?
We will be offering a return extension for the 2025 holiday season. Any purchase made in our Toronto store location from November 25 until December 25, 2025, is eligible for a return through January 6, 2026. Exclusions apply for final sale items. Returns requested after that date will be refused.
What is your return eligibility and processing policy for holiday in-store retail purchases?
Return eligibility and processing will follow our standard policies. Please visit our Kith Canada Return Policy article for more information.